Privacy Policy
This website is owned and operated by Castleberry/Snow's Brands,
Inc..
We understand that visitors to our websites are concerned about
information they provide to us and how that information is used.
Your privacy is very important to us. We do not sell or rent your
personal information to third parties for their marketing purposes.
Please read this privacy policy to learn more about the ways in
which we use and protect your personal information.
Our Policy
We do not collect personally identifiable information from visitors
to our websites unless provided to us voluntarily and knowingly.
Further, we do not require you to provide personally identifiable
information to us in order to view any information on any of our
public websites.
Except as described in this policy, we do not share information
provided to us with anyone outside of our company or family of
companies, unless the information is requested by law enforcement
personnel or we are required by law to disclose it.
We may use the personal information you provide us to improve
our marketing and promotional efforts, to analyze how our websites
are used, and to enhance features and content on our websites.
You will never be opted into a service you did not request.
Cookies
We use "session cookies," a small text file stored on
the user's hard drive containing information about the user's
visit that expires at the end of the user's browser session. We
do not use "persistent cookies". Most web browsers automatically
accept cookies but allow you to modify security settings so you
can approve or reject cookies on a case-by-case basis. If users
reject cookies, they may be limited in the use of some areas of
our website. For example, the user may not be able to participate
in sweepstakes, contests or drawings.
For our internal purposes, we may gather date, time, browser
type, navigation history and IP address of all visitors to our
site. This information does not contain anything that can identify
users personally. We use this information for our internal security
audit log, trend analysis and system administration, and to gather
broad demographic information about our user base for aggregate
use.
Pixel Tags
Like many web sites, we may also use pixel tags, also known as
beacons, spotlight tags or web bugs, to improve our understanding
of site traffic, visitor behavior, and response to promotional
campaigns, as a supplement to our server logs and other methods
of traffic and response measurement. Pixel tags are sometimes
used in conjunction with small Javascript-based applications,
also for the purpose of traffic measurement. You can disable pixel
tags by changing your browser settings to omit images and disable
Javascript; or there are commercial software packages available
that can omit pixel tags and most advertisements.
Contests and Sweepstakes
Our websites may include contests, sweepstakes or other promotions,
and we may allow electronic participation. We will use the information
you provide for the purpose of conducting the contest, sweepstakes
or promotion (e.g., to contact you if you're a winner).
Questionnaires and Surveys
From time to time, our sites may also be conducting questionnaires
and surveys. Survey information is treated like all of the information
we collect, and it is used to help us improve our products and
our websites.
Third Parties Service Providers
We sometimes employ other companies and individuals to perform
services for us. For example, we may hire agencies to help administer
consumer promotions, to analyze data, to fulfill orders you place,
and to provide customer service. These parties are required to
maintain any personal information they receive from you in confidence
and may only use it in connection with the services they are providing
to us.
Links to Other Sites
Our web sites may contain links to other sites. Castleberry/Snow's
Brands, Inc. is not responsible for the privacy practices or content
of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of each web
site to which we may link that may collect personally identifiable
information.
Security
We use reasonable precautions to protect personal information
and to store it securely. In addition, access to all of our users'
information is restricted. Only employees who need the information
to perform a specific job (for example, a customer service representative)
are granted access to personally identifiable information. Finally,
the servers on which we store personally identifiable information
are kept in a secure environment.
Notification and Changes To This Policy
If we change our privacy policy, we will post those changes on
this page so our users are aware of what information we collect,
how we use it and under which circumstances, if any, we disclose
it. Users should check this policy frequently to keep abreast
of any changes.
For questions about this privacy statement or the practices of
this site, you can contact us at:
Castleberry/Snow's Brands, Inc.
P.O. Box 1010
Augusta, GA 30903-1010
(800) 241-3520
info@castleberrys.com
Our offices are open from 9 a.m. - 5 p.m. Eastern Standard Time,
Monday through Friday. Please feel free to email us anytime. We'll
be happy to answer your questions or hear your concerns.
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